For medical, dental & med spa practices

Your front desk closes at five. Patients don’t.

An AI assistant that answers patient questions and books appointments around the clock — and hands anything clinical straight to your team. The 10pm enquiry becomes Tuesday’s patient, not your competitor’s.

Sign up free See how it works

Answers 24/7 Books appointments No medical advice Hands off to staff

Riverside Family PracticeAI assistant · online

10:42 pm

Illustrative example — tap a reply to try it.

The gap

Patients book whoever answers first.

Most enquiries arrive when nobody is there to take them. By the time your front desk opens, many of those patients have already booked somewhere else.

After 5pm

Calls go to voicemail

And most callers never leave a message. They try the next practice on the list.

Overnight

Web forms sit unread

A booking request at 11pm is answered at 10am — if it’s answered at all on a busy morning.

Weekends

Nobody’s watching

The two days patients have time to sort out appointments are the two your office is closed.

What it does

A front desk that never goes home.

Trained on your practice, not the internet. It knows your hours, your services and your booking rules — and it knows what not to answer.

Answers the common questions

Hours, location, parking, which insurance you take, what to bring, how to prepare — instantly, in plain language.

Books the appointment

Offers real open slots and confirms the booking, so the patient leaves the conversation with a time, not a callback promise.

Works nights and weekends

Every evening, every weekend, every public holiday — the hours when your phone goes unanswered.

Hands off to your team

Anything it shouldn’t handle — a complaint, a billing dispute, a clinical question — goes to a person with the conversation attached.

Knows its limits

It never diagnoses or gives medical advice. Symptoms and clinical questions are routed to staff, and urgent ones to emergency guidance.

Lives on your website

One line of code adds it to the site you already have. No new website, no app for patients to download.

How it works

Live on your site in an afternoon.

01

Tell it about your practice

Hours, services, insurance, locations and the questions your front desk answers ten times a day.

02

Connect your booking

Point it at your schedule and set the rules — which visit types it can book, and which need a person.

03

Add it to your website

Paste one snippet. Patients start getting answers that evening, and you review every conversation.

Questions

What practices ask first.

Does it give medical advice?

No. It handles scheduling and general practice questions only. Anything about symptoms, medication or treatment is handed to your team, and anything that sounds urgent is directed to emergency services.

Will patients know they’re talking to AI?

Yes. It introduces itself as an AI assistant and offers a person whenever the patient asks for one. Being upfront about it is better for trust and, increasingly, a legal expectation.

What about patient privacy?

It is designed for booking and general questions, not clinical conversations, and asks only for what an appointment needs. Before you connect it to systems that hold patient records, talk to us about a business associate agreement.

Which booking systems does it work with?

Tell us what you use when you sign up and we’ll confirm how it connects. If your system isn’t supported yet, it can still collect the request and send it to your team to confirm.

What does it cost?

It’s free to start, with no card required. If you decide to keep it running after that, we’ll show you the plans before anything changes.

Sign up free

Stop losing the patients who call after hours.

Tell us about your practice and we’ll set up your assistant and send you the login.